2013年8月26日星期一

EXIN EX0-114 the latest exam questions and answers free download

The IT-Tests.com EXIN EX0-114 exam questions is 100% verified and tested. IT-Tests.com EXIN EX0-114 exam practice questions and answers is the practice test software. In IT-Tests.com, you will find the best exam preparation material. The material including practice questions and answers. The information we have could give you the opportunity to practice issues, and ultimately achieve your goal that through EXIN EX0-114 exam certification.

IT-Tests.com free update our training materials, which means you will always get the latest EX0-114 exam training materials. If EX0-114 exam objectives change, The learning materials IT-Tests.com provided will follow the change. IT-Tests.com know the needs of each candidate, we will help you through your EX0-114 exam certification. We help each candidate to pass the exam with best price and highest quality.

We will not only ensure you to pass the exam, but also provide for you a year free update service. If you are not careful to fail to pass the examination, we will full refund to you. However, this possibility is almost not going to happen. We can 100% help you pass the exam, you can download part of practice questions from IT-Tests.com as a free try.

Exam Code: EX0-114
Exam Name: EXIN IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 EX0-114
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Updated: 2013-08-26

From IT-Tests.com website you can free download part of IT-Tests's latest EXIN certification EX0-114 exam practice questions and answers as a free try, and it will not let you down. IT-Tests.com latest EXIN certification EX0-114 exam practice questions and answers and real exam questions is very close. You may have also seen on other sites related training materials, but will find their Source IT-Tests.com of you carefully compare. The IT-Tests.com provide more comprehensive information, including the current exam questions, with their wealth of experience and knowledge by IT-Tests.com team of experts to come up against EXIN certification EX0-114 exam.

IT-Tests.com is a website to provide a targeted training for EXIN certification EX0-114 exam. IT-Tests.com is also a website which can not only make your expertise to get promoted, but also help you pass EXIN certification EX0-114 exam for just one time. The training materials of IT-Tests.com are developed by many IT experts' continuously using their experience and knowledge to study, and the quality is very good and have very high accuracy. Once you select our IT-Tests, we can not only help you pass EXIN certification EX0-114 exam and consolidate their IT expertise, but also have a one-year free after-sale Update Service.

Add IT-Tests's products to cart now! You will have 100% confidence to participate in the exam and disposably pass EXIN certification EX0-114 exam. At last, you will not regret your choice.

Why we are ahead of the other sites in the IT training industry? Because the information we provide have a wider coverage, higher quality, and the accuracy is also higher. So IT-Tests.com is not only the best choice for you to participate in the EXIN certification EX0-114 exam, but also the best protection for your success.

EX0-114 (IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 ) Free Demo Download: http://www.it-tests.com/EX0-114.html

NO.1 What defines Service Quality?
A. A series of activities that can be assessed in advance by a provider and customer
B. Achieving a 99.999% continuous level of availability
C. Meeting stated customer requirements and expectations
D. Providing a cost-effective service
Answer: C

EXIN   EX0-114 dumps   EX0-114   EX0-114 questions   EX0-114

NO.2 What is required to be in place for emergency changes?
A. Capacity plans
B. Controlled Acceptance Test environment
C. policies and procedures
D. Service Continuity Plans
Answer: C

EXIN   EX0-114   EX0-114 exam simulations   EX0-114 certification training

NO.3 What is the difference between a process owner and a process manager?
A. a process owner is responsible for the effectiveness of the process and a process manager is
responsiblefor the realization of the process
B. a process owner is a director and a process manager is a manager
C. a process owner must have a Manager's Certificate and a process manager must have a
Practitioner'scertificate
D. a process owner will work directly with business leadership and the process manager only works within
IT
Answer: A

EXIN braindump   EX0-114   EX0-114 dumps

NO.4 Which of the following is a best practice concerning information security risk assessment?
A. Information security risk assessments should be carried out by an external auditor to maintain
objectivity.
B. Information security risk assessments should be performed as a result of the review of every incident.
C. Information security risk assessments should be performed at agreed intervals and be maintained
duringchanges.
D. Information security risk assessments should be performed once a year.
Answer: C

EXIN   EX0-114   EX0-114 test

NO.5 A company decides to apply the principle of continual improvement. Which action would result from this
decision.?
A. Analyze and evaluate the existing situation to identify areas for improvement
B. Analyze customer satisfaction and identify resulting actions
C. Review the Service Management System at least annual
D. Start an internal service organization evaluation
Answer: A

EXIN   EX0-114 questions   EX0-114 braindump   EX0-114 answers real questions   EX0-114   EX0-114

NO.6 Which process aims to prevent incidents resulting from changes to the IT infrastructure?
A. Availability Management
B. Change Management
C. Incident Management
D. Problem Management
Answer: B

EXIN   EX0-114   EX0-114 exam dumps   EX0-114

NO.7 What data is recorded when an incident is reported to the Service Desk?
A. the name of the person reporting the Incident
B. the name of the person handling the Problem
C. the name of the person who approves the Request for Change (RFC)
D. the names of persons who are authorized to implement Changes in the Configuration
ManagementDatabase (CMDB)
Answer: A

EXIN   EX0-114   EX0-114 certification training   EX0-114

NO.8 What is used for the assessment of maturity of organizations?
A. CMMI
B. CobITTM
C. ITIL
D. MOF
Answer: A

EXIN braindump   EX0-114   EX0-114   EX0-114 certification training   EX0-114

NO.9 Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of
the most difficult?
A. constant quality
B. incorporating technological innovations
C. innovating the way services are provided
D. methodological order based on best practices
Answer: A

EXIN   EX0-114 study guide   EX0-114   EX0-114 study guide

NO.10 Due to excessive workload, the Desktop Support group has been unable to meet their agreed service
levels. One of the major contributing factors is the time being spent in direct communication with users.
Which Process or Function can help to alleviate some of this workload?
A. Incident Management
B. Problem Management
C. Service Desk Service
D. Level Management
Answer: C

EXIN   EX0-114 test   EX0-114   EX0-114 certification   EX0-114 demo

As a member of the people working in the IT industry, do you have a headache for passing some IT certification exams? Generally, IT certification exams are used to test the examinee's related IT professional knowledge and experience and it is not easy pass these exams. For the examinees who are the first time to participate IT certification exam, choosing a good pertinent training program is very necessary. IT-Tests.com can offer a specific training program for many examinees participating in IT certification exams. Our training program includes simulation test before the formal examination, specific training course and the current exam which has 95% similarity with the real exam. Please add IT-Tests.com to you shopping car quickly.

没有评论:

发表评论