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Exam Code: 00M-233

Exam Name: IBM (IBM Social Business Solution Sales Mastery Test v1)

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NO.1 What products and/or technologies incorporate ECM content in social and collaborative team
spaces?
A. IBM Content Manager Collaboration Edition.
B. IBM FileNet Content Manager Collaboration Edition.
C. IBM Lotus Connections integrated w/IBM FileNet Content Manager or IBMContent Manager.
D. All of the above.
Answer: A

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Reference:http://www-01.ibm.com/software/data/cm/cmgr/collaboration-edition/

NO.2 Discussion Forums in Connections 3 can be created where?
A. In your own Profile.
B. Only in Communities.
C. As part of an Activity.
D. Standalone and inside Communities.
Answer: A

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Reference:http://infolib.lotus.com/resources/connections/ 3.0.0/doc/lc300abd001 /en_us/html
-wrapper.html

NO.3 Which Connections service allows distributed teams to complete projects on time and meet
goals?
A. Bookmarks
B. Activities
C. Profiles
D. Blogs
Answer: B

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Reference:http://www.nelotus.org/A55CBA/nelotus.nsf/ 87fde291d7608ada852564c9006ee
ba5 / 6747879b836fc19685256c1f001475de/$FILE/Lotus_Connections_3.0_Overview.pdf(slide 10)

NO.4 What is a documented benefit of a personalized web experience?
A. Lower initial cost to develop.
B. Increased conversion rate, increased engagement, broader audience.
C. Decreased complexity for users.
D. Increased viewership driven by product giveaways.
Answer: B

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Reference:http://www-01.ibm.com/software/info/customerexperience/

NO.5 Companies may use social business to drive enhanced value in which of the following areas?
A. Quick, collaborative feedback from subject matter experts in their field.
B. To launch a global brand quickly
C. Enter new markets.
D. All of the above.
Answer: A

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Reference:http://www.redbooks.ibm.com/redpapers/pdfs/redp4746.pdf(page 6)
6. How are people currently operating as we become a smarter planet?
A. Educated, aware and virtualized.
B. Instrumented, intelligent and interconnected.
C. Integratedaligned and virtualized.
D. Segmented, networked and simplified.
Answer: B

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Reference:http://www.ibm.com/smarterplanet/us/en/overview/ideas/
7. A social business is ______.
A. exciting, territorial and aggressive
B. educational, tenacious and negotiable
C. engaged, transparent and nimble
D. exclusive, technical and networked
Answer: C

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Reference:http://www.ibm.com/smarterplanet/us/en/socialbusiness/overview/index.html
8. Online awareness allows place members to see when other members are online. Which of the
following products will enable online awareness in Lotus Quickr Places?
A. Lotus Connections
B. Lotus Sametime
C. LotusLive Meetings
D. IBM WebSphere Portal
Answer: B

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Reference:http://www01.ibm.com/software/lotus/products/sametime/appintegration.html(second
row of the table) What capabilities are available out of the box with the IBM Customer Experience
Suite?

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