Passing 3304 exam is not very simple. 3304 exam requires a high degree of professional knowledge of IT, and if you lack this knowledge, IT-Tests.com can provide you with a source of IT knowledge. IT-Tests's expert team will use their wealth of expertise and experience to help you increase your knowledge, and can provide you practice questions and answers 3304 certification exam. IT-Tests.com will not only do our best to help you pass the 3304 certification exam for only one time, but also help you consolidate your IT expertise. If you select IT-Tests, we can not only guarantee you 100% pass 3304 certification exam, but also provide you with a free year of exam practice questions and answers update service. And if you fail to pass the examination carelessly, we can guarantee that we will immediately 100% refund your cost to you.
If you buy the IT-Tests's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. If the official change the outline of the certification exam, we will notify customers immediately. If we have any updated version of test software, it will be immediately pushed to customers. IT-Tests.com can promise to help you succeed to pass your first Avaya certification 3304 exam.
If you are looking for a good learning site that can help you to pass the Avaya 3304 exam, IT-Tests.com is the best choice. IT-Tests.com will bring you state-of-the-art skills in the IT industry as well as easily pass the Avaya 3304 exam. We all know that this exam is tough, but it is not impossible if you want to pass it. You can choose learning tools to pass the exam. I suggest you choose IT-Tests.com Avaya 3304 exam questions and answers. I suggest you choose IT-Tests.com Avaya 3304 exam questions and answers. The training not only complete but real wide coverage. The test questions have high degree of simulation. This is the result of many exam practice. . If you want to participate in the Avaya 3304 exam, then select the IT-Tests.com, this is absolutely right choice.
Exam Code: 3304
Exam Name: Avaya (Avaya Call Center Elite Implementation and Maintenance Exam )
The community has a lot of talent, people constantly improve their own knowledge to reach a higher level. But the country's demand for high-end IT staff is still expanding, internationally as well. So many people want to pass Avaya 3304 certification exam. But it is not easy to pass the exam. However, in fact, as long as you choose a good training materials to pass the exam is not impossible. We IT-Tests.com Avaya 3304 exam training materials in full possession of the ability to help you through the certification. IT-Tests.com website training materials are proved by many candidates, and has been far ahead in the international arena. . If you want to through Avaya 3304 certification exam, add the IT-Tests.com Avaya 3304 exam training to Shopping Cart quickly!
If you buy IT-Tests.com Avaya 3304 exam training materials, you will solve the problem of your test preparation. You will get the training materials which have the highest quality. Buy our products today, and you will open a new door, and you will get a better future. We can make you pay a minimum of effort to get the greatest success.
The 3304 examination certification, as other world-renowned certification, will get international recognition and acceptance. People around the world prefer 3304 exam certification to make their careers more strengthened and successful. In IT-Tests.com, you can choose the products which are suitable for your learning ability to learn.
3304 (Avaya Call Center Elite Implementation and Maintenance Exam ) Free Demo Download: http://www.it-tests.com/3304.html
NO.1 What provides built-in real and historical reporting capabilities for the call center, including reports for
Splits/Skill, Agents, Vector Directory Numbers (VDNs) and trunk groups?
A. VvStats
B. Service level maximize (SLM)
C. Basic Call management System (BCMS)
D. Automated Number Identification (ANI)
Answer: C
Avaya 3304 3304 braindump 3304 3304 demo
NO.2 A call center operations manager wants agents to manually enter a code to identify the reason for being
in auxiliary (AUX) work status.
Which feature must be activated on the system-parameters custom-options to allow this?
A. Call Work Codes
B. Authorization Codes
C. Reason Codes
D. AUX State Codes
Answer: C
Avaya 3304 3304 test 3304 3304 exam simulations
NO.3 While configuring the Service Observing feature, which three forms should be configured and/or
verified?
A. System Parameters
B. Class of Service
C. Feature-Related System Parameters
D. Class of restriction
E. Station
Answer: C,D,E
Avaya 3304 pdf 3304 3304 3304
NO.4 A supervisor wants to endure that a specified group of agents logout at a specified time during the work
week.
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
Answer: B
Avaya pdf 3304 3304 3304
NO.5 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
A. It enablesrouting of calls to the agent that is most idle.
B. It dynamically matches a customer to an optimal agent.
C. It provides conditional routing of calls to agent queues.
D. It allows for dynamic reporting of call center activities in custom methods.
E. It uses advanced algorithms to efficiently route calls to agents.
Answer: B,E
Avaya 3304 exam prep 3304 practice test
NO.6 What are three added features when you upgrade form Basic Avaya Call Center to Avaya Call Center
Elite.? (Choose three.)
A. Service Level Maximize
B. Advocate
C. Hunt Group
D. Call Management System (CMS)
E. Agent Selection (EAS)
Answer: A,B,E
Avaya 3304 certification training 3304 questions
NO.7 Which three statements about circular hunt groups are true? (Choose three) A. The next call to the hunt
group is offered to the next station in the members list in a round robin fashion, starting with the first
administered station.
B. The call distribution is dependent of how long stations have been idle.
C. The call distribution is independent of how long stations have been idle.
D. The next tall to the hunt group will be routed to the next agent (station) if the previous agent did not
answer the last call.
E. The next call to the hunt-group will be routed to the same agent (station) if that agent did not answer
the last call.
Answer: A,C,D
Avaya answers real questions 3304 3304 exam simulations 3304 study guide
NO.8 A customer has Business Advocate (BA) features turned on.
Which technique can be used to protect the predetermined level of service to a valued skill, II volumes or
agent staffing levels change abruptly?
A. queue priority levels
B. reserve agents
C. skill preference levels
D. percent allocation
Answer: D
Avaya certification training 3304 answers real questions 3304 study guide
NO.9 A supervisor would like to have their agents automatically log out at a specific time.
Which administration form is used to configure this functionality?
A. Hunt Group Form
B. Agent LoginID Form
C. Feature-Related System-Parameters Form
D. Station Form
Answer: B
Avaya pdf 3304 3304 test questions 3304
NO.10 Which three monitor commands are available with Basic Call Management System (BCMS)? (Choose
three)
A. Monitor bcms agent
B. Monitor bcms skill
C. Monitor bcms split
D. Monitor bcms system
E. Monitor bcms vector
Answer: B,C,D
Avaya 3304 exam prep 3304
IT-Tests.com is the only website which is able to supply all your needed information about Avaya certification 3304 exam. Using The information provided by IT-Tests.com to pass Avaya certification 3304 exam is not a problem, and you can pass the exam with high scores.
没有评论:
发表评论